The Centers for Medicare and Medicaid Services had employees join a waitlist to test out its generative artificial intelligence chatbot when it first rolled out the tool — an approach that helped ...

Amanda Smith is a freelance journalist and writer. She reports on culture, society, human interest and technology. Her stories hold a mirror to society, reflecting both its malaise and its beauty.

Increasingly, teens and adults are turning to artificial intelligence chatbots for companionship and emotional support, recent studies and surveys show. And so, mental health care providers should ...

Sure, when chatbots aren’t outright hallucinating, they can be helpful tools for gathering information, generating ideas, and completing tasks. But some of the biggest players in the AI chatbot ...

This study is Pew Research Center’s latest effort to explore the landscape of teens and technology today. It focuses on artificial intelligence – from how teens use chatbots to how they think about AI ...