The post is Part 1 of a series. I received an email asking me what the difference is between a gaslighting relationship and one where the partners don't communicate effectively. The sender gave ...

In Part 1 and Part 2, you learned how gaslighting and poor communication are different - by looking at points 1 through 8 in "11 Warning Signs of Gaslighting", along with quotes from an email I ...

In the architecture of organizational performance, strategy defines direction and talent fuels capability. But communication determines whether intent ever becomes impact. It is the connective tissue ...

Patients' lives are being put at risk by poor communication from health care professionals in hospitals worldwide, according to new research my colleagues and I conducted. Our analysis included 46 ...

Emmanuelle, a well-intentioned manager, was leading a team project to launch a new product. She had a clear vision, but her communication style was abrupt and vague. In a meeting, she instructed her ...