Salesforce and Amazon have both launched AI-powered platforms aimed at transforming workforce operations, from back-office automation to human-like recruitment and supply chain tools. Salesforce’s ...

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Salesforce has launched an enhanced version of its Agent Fabric platform, giving small businesses centralized oversight of multiple AI agents. The upgrade features a visual authoring canvas, automated ...

Salesforce rolls out AI-powered workflows, contact center updates in Service Cloud Your email has been sent Salesforce on Thursday unveiled new AI-powered workflows and contact center updates in ...

Business dynamics have been severely shaken up by the introduction of generative artificial intelligence. With Salesforce Inc., businesses can customize their workflows and processes with AI, ...

Salesforce has announced a swathe of updates to its Service Cloud, which it believes will help companies connect their customer service operations - from DevOps teams, through the contact center, all ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Today, at the NYC World Tour, Salesforce announced a new generative AI ...

While Salesforce made a big splash yesterday with the announcement that it's buying Slack for $27.7 billion, it's not the only thing going on for the CRM giant this week. In fact, Dreamforce, the ...

Add Yahoo as a preferred source to see more of our stories on Google. The company has been looking for ways to make all of these tools (including Salesforce itself) work better together, and it thinks ...