Brian Tuite is cofounder & CEO of Zenarate, a leader in developing top-performing customer-facing teams through AI Conversation Simulation. Customer care agent training is especially critical these ...

Editor’s note: This article is part of a special supplement, “Disaster & Terrorism Preparedness: Planning, Preparedness, Mitigation, Response and Recovery,” published in our sister publication JEMS.

From its earlier days gaining traction with anesthesiologists, simulation is now a mainstay of medical education that helps ...

Artificial intelligence is taking a leap forward with new tools that take us well beyond writing essays and summarizing documents. While large language models (LLMs) are adept at text and visual ...

Data is like the steam power that drove the first Industrial Revolution, the successor to the electrical connections that drove the second one, and the byproduct of the computers that brought about ...

GW Police Chief Victor Brito, along with three other GWPD officers, demonstrated the department's de-escalation simulator to ...